o The expected time span for reporting an item, goods or services ordered to be cancelled/replaced and the related conditions.
o The conditions under which cancellation & replacement will be allowed o If No Cancellation policy, this must be very clearly communicated to Cardholders before the purchase decision is made, to prevent misunderstanding and disputes.
Website must have the
o E-mail address
o Phone numbers
o P.O. Box and
o Office Address
o Country as UAE